Privacy Policy
Last Updated: [17-08-2026]
This Privacy Policy explains how SKOPEHOLD ("we", "us", or "our") collects, uses, stores, and protects information when you use our website, application, and services (collectively, the "Service").
We provide a website auditing and analysis platform for users globally.
By using the Service, you acknowledge that your information may be processed as described in this Privacy Policy.
1. Information We Collect
Depending on how you use the Service, we may collect the following categories of information.
1.1 Account Information
When you create an account, we may collect:
- name;
- email address;
- password or authentication information;
- organization or company name, if provided;
- account preferences; and
- other information you voluntarily provide.
1.2 Payment Information
When you purchase a subscription, payment information is processed by our third-party payment provider.
Depending on the payment provider and payment method, we may receive information such as:
- transaction identifier;
- payment status;
- billing country;
- subscription information;
- last four digits or other limited payment metadata; and
- billing-related information.
We generally do not receive or store complete payment-card numbers.
1.3 Website URLs
When you request an audit, we collect the URL or URLs you submit.
We may process these URLs to:
- perform the requested audit;
- crawl publicly accessible pages;
- analyze technical characteristics;
- generate audit results;
- generate recommendations;
- maintain audit history; and
- provide customer support.
You are responsible for ensuring that you are authorized to submit a website for auditing.
1.4 Website and Technical Data
During an audit, the Service may process publicly accessible information from the submitted website, including:
- HTML;
- page metadata;
- headers;
- links;
- page structure;
- structured data;
- publicly accessible text;
- images and other publicly accessible resources;
- technical configuration;
- TLS/certificate information;
- performance-related information;
- rendered page information; and
- other information necessary to perform the requested checks.
1.5 Audit Results
We may store information generated through an audit, including:
- rule results;
- scores;
- category results;
- recommendations;
- identified strengths;
- identified opportunities;
- technical findings;
- screenshots or rendered artifacts, where applicable;
- AI-generated summaries; and
- other report information.
1.6 Usage Information
We may automatically collect information about how you use the Service, including:
- IP address;
- browser type;
- device type;
- operating system;
- pages viewed;
- timestamps;
- referring pages;
- feature usage;
- audit frequency;
- errors and diagnostic information; and
- other technical information.
1.7 Cookies and Similar Technologies
We may use cookies and similar technologies to:
- authenticate users;
- maintain sessions;
- remember preferences;
- maintain security;
- understand Service usage; and
- measure product performance.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
2. How We Use Information
We may use collected information to:
- provide the Service;
- create and manage accounts;
- process subscriptions and payments;
- perform website audits;
- generate reports;
- generate recommendations;
- provide customer support;
- communicate with users;
- detect fraud and abuse;
- protect the security of our infrastructure;
- monitor and improve performance;
- troubleshoot technical issues;
- improve the Service;
- develop new features;
- comply with legal obligations; and
- enforce our agreements.
3. Artificial Intelligence Processing
Certain features may use third-party artificial intelligence or machine-learning services.
Information may be sent to an AI provider when necessary to generate:
- summaries;
- explanations;
- recommendations;
- classifications;
- insights; or
- other AI-assisted output.
We aim to minimize the information sent to third-party AI providers to what is reasonably necessary for the relevant feature.
We do not intentionally submit passwords, authentication credentials, payment-card numbers, or other highly sensitive information to AI providers as part of normal website auditing.
However, users should not submit confidential or sensitive information to the Service unless they are authorized to do so and understand the associated risks.
4. Third-Party Service Providers
We may use third-party providers for services including:
- cloud hosting;
- databases;
- website crawling and rendering;
- artificial intelligence;
- payment processing;
- email delivery;
- analytics;
- error monitoring;
- authentication;
- security;
- customer support; and
- infrastructure operations.
These providers may process information on our behalf as necessary to provide their services.
We expect relevant service providers to maintain appropriate security and confidentiality controls.
5. Payments
Payments are processed through third-party payment providers.
The payment provider's processing of your payment information is governed by its own privacy policy and terms.
We receive transaction and subscription information necessary to provide the Service but generally do not store complete payment-card details.
6. Legal Bases for Processing
Where applicable privacy law requires a legal basis for processing personal information, we may process information based on:
- performance of a contract;
- your consent;
- legitimate interests;
- compliance with legal obligations; or
- other lawful bases available under applicable law.
7. Data Retention
We retain information for as long as reasonably necessary to:
- provide the Service;
- maintain account and subscription records;
- provide audit history;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- prevent fraud and abuse; and
- maintain legitimate business records.
Retention periods may differ depending on the type of information.
You may request deletion of eligible information, subject to legal, security, contractual, and operational requirements.
Recommended implementation: configure your application with an explicit retention period, such as [30/90/180 days], for completed audit artifacts and document that period here before publication.
8. Data Deletion
You may request deletion of your account and associated personal information by contacting us at privacy@skopehold.com, subject to applicable legal and contractual requirements.
Some information may need to be retained where required by law or reasonably necessary for legitimate purposes such as fraud prevention, dispute resolution, financial records, or security.
Where technically feasible, we may also provide self-service deletion functionality.
9. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
Depending on the relevant system, these measures may include:
- encryption in transit;
- access controls;
- authentication;
- logging and monitoring;
- secure infrastructure;
- backups;
- vulnerability management;
- least-privilege access; and
- security reviews.
No internet-based service can guarantee absolute security.
10. International Data Transfers
Because SKOPEHOLD serves customers globally, information may be processed in countries other than the country where you reside.
Where required, we will implement appropriate safeguards for international transfers in accordance with applicable law.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights including:
- access to your personal information;
- correction of inaccurate information;
- deletion;
- restriction of processing;
- objection to certain processing;
- data portability;
- withdrawal of consent; and
- the right to lodge a complaint with an applicable supervisory authority.
Requests may be submitted to:
Email: privacy@skopehold.com
We may need to verify your identity before fulfilling a request.
12. Children's Privacy
The Service is not intended for children under the minimum age required by applicable law.
We do not knowingly collect personal information from children where prohibited by law.
If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
13. Third-Party Websites
The Service may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites.
You should review the privacy policies of third-party websites before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated "Last Updated" date.
Where required by law, we will provide additional notice or obtain consent for material changes.
15. Contact Us
For privacy-related questions or requests:
SKOPEHOLD
Privacy Contact: privacy@skopehold.com
General Support: support@skopehold.com
Website: https://www.skopehold.com
