Refund Policy
Last Updated: [17-08-2026]
This Refund & Cancellation Policy explains how subscription cancellations and refunds are handled for SKOPEHOLD.
1. Subscription Cancellation
You may cancel your subscription at any time through the cancellation functionality available in your account or by contacting support@skopehold.com.
When you cancel, your subscription will generally remain active until the end of the current paid billing period unless otherwise stated.
Cancellation prevents the subscription from automatically renewing for the next billing period.
2. Refunds
Unless otherwise stated at the time of purchase or required by applicable law, subscription payments are generally non-refundable once a billing period has started.
However, we may provide a refund at our discretion where:
- you were charged due to a technical billing error;
- a duplicate payment was made;
- we determine that a refund is appropriate based on the circumstances; or
- a refund is required by applicable law.
3. Failed Payments
If a recurring payment fails, we or our payment provider may attempt to retry the payment.
Your access may be restricted or suspended if payment remains unsuccessful after reasonable retry attempts.
4. Service Issues
If you experience a significant technical issue that prevents you from using a paid feature, contact support@skopehold.com with details of the issue.
We may investigate and, where appropriate, provide a service credit, extension, partial refund, or other reasonable resolution.
5. Promotional Plans
Promotional pricing, discounts, credits, trials, and special offers may have separate terms.
Unless explicitly stated otherwise, promotional offers cannot be combined.
6. Changes to Pricing
We may change subscription pricing in the future.
Where required, we will provide reasonable advance notice of material pricing changes.
7. Contact
Refund and cancellation requests should be sent to:
SKOPEHOLD
Email: support@skopehold.com
Please include the account email address and relevant transaction information.
Nothing in this Policy limits any mandatory consumer rights or refund rights that cannot legally be excluded.